§ 1

Who we are

Our website address is: http://www.twistedwillowdesign.co.uk/

§ 2

What personal data we collect and why we collect it

Contact forms

When visitors sent us message from the website form we collect the data shown in the form like: name, email, message. We will hold these data for 30 days.

Once you become a customer of Twisted Willow Florist by making a booking a e.g. wedding flowers, we will retain your personal data for as long as you are an active customer plus 6 complete financial years of the company from your last recorded activity, in line with Financial and Accounting regulations and HMRC.

We will not, in any circumstances, share your personal information with other individuals or organizations without your permission.

We use a technology called "cookies" as part of a normal business procedure to track patterns of behaviour of visitors to our site. A cookie is an element of data that our website sends to your browser which is then stored on your system. You can set your browser to prevent this happening. Any information collected in this way can be used to identify you unless you change your browser settings. Read more about Cookies below.

Cookies

What Are Cookies?

"A cookie, also known as an HTTP cookie, web cookie, or browser cookie, is usually a small piece of data sent from a website and stored in a user's web browser while a user is browsing a website. When the user browses the same website in the future, the data stored in the cookie can be retrieved by the website to notify the website of the user's previous activity. Cookies were designed to be a reliable mechanism for websites to remember the state of the website or activity the user had taken in the past. This can include clicking particular buttons, logging in, or a record of which pages were visited by the user even months or years ago.
Although cookies cannot carry viruses, and cannot install malware on the host computer, tracking cookies and especially third-party tracking cookies are commonly used as ways to compile long-term records of individuals' browsing histories – a major privacy concern that has prompted European and US law makers to take action."
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Cookies used on Twisted Willow Florist website

Twisted Willow Florist website uses cookies from Google Analytics for statistic purposes only.

Google Analytics is an analytics product that Twisted Willow Florist uses to keep track of the number of visitors to the site and the length of their stay.
The metrics do not include any information that would allow the Twisted Willow Florist to personally identify visitors to the website; the data are anonymous. These data are collected and stored on Google's servers.
Full details on the cookies set by Google Analytics are published on the Google website »

§ 3

What rights you have over your data?

If you have sent message via online form or email, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes - see § 2.
If you have any questions about our privacy policy, please contact us via email: info@weddingandeventflorist.co.uk.

* Cookies. (23/08/2012). In Wikipedia. Retrieved from http://en.wikipedia.org/wiki/HTTP_cookie